We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at paisleygraced@gmail.com. Please note that returns will need to be sent to the following address: 203 Tellico St N Madisonville Tn 37357 

You can always contact us for any return question at paisleygraced@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will receieve a store credit. 
If more than 3 business days have passed since we’ve approved your return, please contact us at paisleygraced@gmail.com.

Online shopping can be tricky, and we do everything we can to make your experience a good one, but sometimes, things just don't work out. That's why our return policy is so flexible: we want you to feel confident that if something doesn't work out, we've got your back.

Almost all items are NON returnable. Please use below exceptions:

• A item was not as stated whether it be color or design.
• An item was damaged when you received it.
• An imperfection was found on the item.

If a refund is given, you will not be refunded shipping. There will be a 10% restocking fee due to fees accessed when the transaction was made. 

If you or I should need to make a refund for any reason, that refund will be given to you with a store credit. 

If you should have an issue after purchase with anything please be in contact with me first, and I will let you know what steps to take.