Refund policy
Online shopping can be tricky, and we do everything we can to make your experience a good one, but sometimes, things just don't work out. That's why our return policy is so flexible: we want you to feel confident that if something doesn't work out, we've got your back.
Almost all items are NON returnable. Please use below exceptions:
- A item was not as stated whether it be color or design.
- An item was damaged when you received it.
- An imperfection was found on the item.
If a refund is given, you will not be refunded shipping. There will be a 10% restocking fee due to fees accessed when the transaction was made.
If you or I should need to make a refund for any reason, that refund will be given to you with a store credit.
Bleached items vary in color and design. If bleaching is off in color this is out of my control. I try my best to get the bleaching designs as stated in the product ad.
If you should have an issue after purchase with anything please be in contact with me first, and I will let you know what steps to take.